![]() Step 2: Go to Apps and select Installed apps. Step 1: Press the Windows + I keys to open Settings. You have the option to repair Microsoft Teams to fix the app’s irregularities. Launch OneDrive and try previewing images in Microsoft Teams. Step 2: Select the Settings gear at the top. Step 1: Click OneDrive on the Windows taskbar. You can temporarily disable and enable OneDrive on your computer and try previewing images again. Microsoft Teams may store received files on OneDrive. You need to download an extension from the Microsoft App Store and try opening them again. Windows doesn’t natively support HEIC files. You need to download such files in the File Explorer app and try opening them. It may not load GIFs, webp, and HEIC files in the app. Download Images and Check From File ExplorerĪs mentioned, Microsoft Teams only supports specific file types like PNG or JPG. Step 2: Select check for update and install the newest version of Teams on the computer.ħ. Step 1: Launch Microsoft Teams on Windows and select the three-dot menu at the top. Let’s update the app to the latest version, shall we? Update TeamsĪn outdated Microsoft Teams app can also result in errors with image previews. Step 3: Turn on Disable GPU hardware acceleration. Step 2: Go to Settings and open the General menu. ![]() Step 1: Open Microsoft Teams and click on the three-dot menu at the top. Disable GPU Hardware Accelerationĭisabling GPU acceleration on Microsoft Teams can help you overcome images issue in the app. Restart your PC and try checking images in the Teams app again. Select all folders (use Ctrl + A keys) and delete them from the computer. Step 3: The command will open the File Explorer menu with all the Teams cache folders. Step 2: Type %appdata%\Microsoft\Teams and press the Enter key. Step 1: Press Windows + R keys and open the Windows Run menu. You need to clear the app cache and try again. Sometimes, the overburden of such data can lead to issues like the app not displaying images. Like Android apps, Windows apps like Microsoft Teams collect cache in the background to improve the overall experience. You can now find the file in the Downloads folder and check the received image. You must right-click on the image and select Download to save the media on the computer. The same stays true for new image file types like. Standard image files like PNG or JPG can easily showcase images in the chat. While Microsoft Teams can send/receive any file, not every image type is supported to showcase the preview. Reopen the Microsoft Teams app, and you will soon start noticing image previews in the app. Step 3: Select the End Task button at the bottom, and Windows will suspend all the Teams process in the background. Step 2: Find Microsoft Teams from the Apps list and click on it. Step 1: Right-click on the Windows key and open the Task Manager app. Use the Task Manager on Windows and quit the Teams app. It’s always running in the background. Sometimes, it makes sense to reboot the Teams app to fix minor glitches like the app not responding or not displaying images/gifs. Microsoft Teams auto-starts in the background during system startup. If you have Wi-Fi issues on Windows 11, read our dedicated guide to fix the problem. The latter offers robust internet connectivity on your laptop. Go to the Windows Settings app (use Windows + I keys) and go to Network & Internet menu.Ĭonnect to a Wi-Fi connection or explore an Ethernet connection on your computer. Make sure you are working with an active internet connection on Windows. You may not be able to check the image preview in Microsoft Teams due to a sketchy internet connection on your laptop or desktop. ![]() Instead, use the tricks below to troubleshoot Microsoft Teams not showing image problems. Moving to another platform may not be feasible for everyone, either. Especially when you are expected to receive important images from your employees or co-workers. Microsoft Teams not showing received images can break your workflow. ![]() Here’s how you can fix Microsoft Teams not displaying images on Windows. Lately, many have complained about the app not displaying images and gifs in conversations. While Microsoft Teams is feature-packed with many functions, such as a whiteboard, the ability to create multiple teams, a breakout room, and more, the app often misses the mark with basics like screen sharing and image previews. ![]()
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